Managing payments on the Disclose Register

Paying by credit or debit card

If you choose to pay by credit or debit card, you will be directed to a secure page where you can enter your card details. Whenever you make a successful payment, this will be confirmed immediately on screen. A copy of your invoice will also be emailed to you after the transaction takes place.​

We accept the following credit and debit cards:

• Visa
• Mastercard
• American Express
• Diners

Our online system uses the Windcave payment gateway. When you pay with Windcave, the transaction is completed within the security of the Windcave payment service. Your credit or debit card details are not disclosed to us at any point.

Your use of the Windcave service is subject to the terms and conditions on the Windcave website.

Paying by direct debit

Direct debit allows you to pay for services online and charge them to your account.

Whenever you use one or more services that require a fee, we will email you an invoice at the start of the following month. The invoiced amount is deducted from your nominated bank account on the 20th of that month. If the 20th falls on a Saturday or Sunday, the payment is processed the next business day.

If we are unable to deduct funds from your bank account to pay your invoice, we will contact you to determine what went wrong and work with you to resolve the problem. In exceptional situations, this may involve actions from us to recover the debt.

To set up a new direct debit account

You can set up a direct debit payment option for an organisation only if you have administrator rights for that organisation. Setting up direct debit will make this payment option available for all members under your organisation.

Your direct debit must be associated with a business bank account.

To request the setup of a direct debit payment option:

1. Log into the Disclose Register with your online account.
2. In the main menu near the top of the screen, select Disclose to open a drop-down menu. Then, under My Tools, select Setup direct debit.
3. Complete the Direct Debit Account Setup form, then select the Save button.

After you save your direct debit account details, we will email you a direct debit authorisation form that you will need to complete. Please complete and sign this form, then return it to us via the addresses given on the form. Once we have received your information and require no further details, we will activate your direct debit setup.

Direct debit setups on other registers

If you have an active direct debit authority with a different Ministry of Business, Innovation and Employment register, you can ask us to apply this to your account on the Disclose Register without sending us a completed direct debit authorisation form.

To do this, please contact us via email revenue@mbie.govt.nz with the details of your organisation and your direct debit setup. Once we have received your information and require no further details, we will activate your direct debit setup.

Paying by internet banking

If you prefer not to pay using a credit or debit card, and have not set up a direct debit payment option, you can pay your fees using internet banking.

If you choose to pay by internet banking, you will be directed to a secure page where you can select your bank, login to your internet banking account and confirm your payment details. The payment will be immediately debited from your account.

Our online system uses the Windcave payment gateway. When you pay with Windcave, the transaction is completed within the security of your bank’s online banking service. Your personal banking details, such as your customer ID and password, are not disclosed to us at any point.

Windcave accepts payment from the following banks:

• ANZ
• ASB
• BNZ
• KiwiBank
• TSB
• Westpac

Your use of the Windcave service is subject to the terms and conditions on the Windcave website.

Viewing your invoices and fees

If you’re an organisation administrator you can view your organisation’s past invoices and un-invoiced fees.

To view and download your invoices:

1. Log into the Disclose Register with your online account.
2. In the main menu near the top of the screen, select Disclose to open a drop-down menu. Then, under My Tools, select My Invoices.
3. Select either ‘My Transactions’ or ‘Un-invoiced Fees’.

Using the 'My Transactions' option

You can use the ‘My Transactions’ option to search for previous invoices, filter these by status, or search by:

• Invoice number
• Client reference — your payment reference
• Entity number — such as an offer or scheme ID
• Entity name — the name of the Disclose transaction
• Date range.

You can download individual invoices in a PDF or CSV file, or extract all your invoices in a CSV file.

Using the 'Un-invoiced fees' option

You can use the ‘Un-invoiced fees’ option to search for un-invoiced direct debit fees by:

• Transaction ID – for API customer transactions only (not for transactions performed using the Disclose Register)
• Client reference – your payment reference
• Entity number – such as an offer or scheme ID
• Entity name – the name of the Disclose transaction
• Description – the transaction description (name and number)
• Date range.

You can extract all un-invoiced fees in a CSV file.

Terms and conditions

Refer to our terms and conditions for more information about our fees and levies, and payment options when using our online services.

Other guides in

Managing your online account

• Setting up your online account
• Confirming your authority to update information
• Personalised dashboard
• Maintaining your online services user account
• Forgotten your RealMe® username or password
• Filing documents with electronic signatures

Other help topics