Filing documents with electronic signatures

We accept documents that comply with our electronic signature standards​

We accept electronic signatures on documents that currently require a conventional signature. Before providing your documents to us, make sure you've read and understood our standards for using electronic signatures.

Laws governing electronic signatures

Documents traditionally signed by hand can be filed using an electronic signature. An electronic signature is defined under Section 209 of the Contract and Commercial Law Act 2017.

When you can use an electronic signature

You can only provide documents and information to us using an electronic signature if you're the signatory, or have authority to act on behalf of the signatory, and are:

  • using a Disclose register online service, and
  • using software that complies with our standards, in particular keeping records of transactions where an electronic signature has been used.

Controlling when and how your signature is used

Once a document with your electronic signature has been provided to us, we consider the information:

  • has been provided with your full knowledge and agreement
  • is authentic and accurate
  • wasn't amended after your electronic signature was added to the document, unless a change has been clearly marked on the document.

You're responsible for:

  • safeguarding how and when your electronic signature and credentials are used on documents and information
  • managing who has authority to use your electronic signature on your behalf, for example, a chartered accountant.

If your electronic signature on a document or information is filed with us, you won't be able to dispute having signed and approved the document or information.

If we question the authenticity of an electronic signature or online transaction, you must be able to demonstrate on request the validity of the software used to apply your electronic signature to the document.

Keeping records

You must use electronic signature software that captures authentication, time and source details for any online transaction where a document with your electronic signature has been filed.

These details must be held within the software itself, in the form of a file that:

  • is maintained in its original form with no amendments, and
  • can be provided to us, if requested, within a specified time.

The file must be treated as a record, as defined by the Companies Act 1993, and a business record as defined by the Evidence Act 2006.

All help topics

Searching Disclose 2 guides

You don't need to log in to search the Disclose Register.

Disclose Register fees and levies 6 guides

Managing your online services account 7 guides

To register and maintain offers and schemes on the Disclose Register your organisation must have an online services account. You can control who has authority to access and use the account on your behalf.